Customer Communications

Statements, confirms, dividend checks, tax forms – the communications you are required to provide to registered shareholders represent a considerable challenge. Cost is clearly a major issue, but so is the lack of coordination and control that comes from contracting with multiple vendors and sending them sensitive shareholder data.

Whether it's the routine or the unforeseen, Broadridge can help you communicate with your shareholders more effectively and with greater information security. We offer a single source solution with the technology, scale and experience required to deliver shareholder documents that maximize impact and minimize cost.

Broadridge is the leading shareholder communications provider in the industry. In 2009, we printed more than 2.9 billion images and mailed more than 200 million personal financial documents and shareholder communications. In addition, we delivered 155 million electronic communications for clients of the companies we serve and currently maintain over 30 million electronic client consents for regulatory communications.

From production to distribution

Broadridge is a leader in print-on-demand technology that enables you to print only the materials you are required to print. And with Broadridge's sophisticated sorting and householding capabilities, you print fewer materials and combine those you do print in fewer envelopes.

Broadridge maintains eight production facilities located around the US, so that your communications can be produced closer to their destinations, minimizing processing time substantially. In addition, our production facilities feature on-site postal stations that facilitate movement of your materials into the US postal system.

Embracing edelivery

Broadridge has enjoyed great success helping issuers transition shareholders to edelivery of most correspondence. With edelivery, you can:

• Inform shareholders by e-mail when a document is ready for their inspection
• Provide a link that shareholders can click on to access documents via a secure, password protected website
• Offer the ability to download, print and/or e-mail documents
• Archive documents for future viewing and tax preparation

Broadridge's array of esolutions can help you reduce cost and ensure that shareholders receive critical corporate notices on a timely basis.